How To Fix 5C553 - Return missing in &1.&2.&3.&4

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 553

• Message text: Return missing in &1.&2.&3.&4

Switzerland only

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C553 - Return missing in &1.&2.&3.&4 ?

  The SAP error message 5C553 ("Return missing in &1.&2.&3.&4") typically occurs in the context of the SAP system when there is an issue related to the handling of returns in a logistics or sales process. This error indicates that the system is expecting a return document or return information that is not present or has not been processed correctly.
  Cause:
  
  Missing Return Document: The return document that is supposed to be linked to the transaction is missing or has not been created.
  Incorrect Document Flow: There may be an issue with the document flow where the return is not properly linked to the original sales order or delivery.
  Configuration Issues: There could be configuration issues in the system that prevent the return from being processed correctly.
  Data Inconsistencies: There may be inconsistencies in the data that are causing the system to not recognize the return.
  
  Solution:
  
  Check Return Document: Verify if the return document exists in the system. If it does not, create the return document as needed.
  Review Document Flow: Check the document flow for the related sales order or delivery to ensure that the return is properly linked. You can do this by navigating to the relevant transaction and checking the document flow.
  Configuration Review: If you suspect a configuration issue, review the settings related to returns in the SAP configuration (SPRO) to ensure that they are set up correctly.
  Data Consistency Check: Run any necessary reports or transactions to check for data inconsistencies. You may need to consult with your SAP Basis or technical team to perform a deeper analysis.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VL01N (Create Outbound Delivery) to navigate through the sales and delivery processes.
  Documentation: Review SAP documentation related to returns processing, as it may provide insights into best practices and common pitfalls.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.