How To Fix 5C420 - Record for person terminated; employer data is missing or incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 420

• Message text: Record for person terminated; employer data is missing or incorrect

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C420 - Record for person terminated; employer data is missing or incorrect ?

  The SAP error message 5C420 indicates that there is an issue with the employee record in the system, specifically that the record for a terminated employee is missing or has incorrect employer data. This error typically arises in the context of payroll processing or when trying to access or update employee records.
  Cause:
  
  Termination Status: The employee in question has been marked as terminated in the system, but there is missing or incorrect employer data associated with their record.
  Data Inconsistency: There may be inconsistencies in the employee's master data, such as missing infotypes (e.g., infotype 0001 for Organizational Assignment or infotype 0002 for Personal Data).
  Incorrect Configuration: The configuration settings for the employer data may not be set up correctly, leading to issues when processing terminated employees.
  Missing Records: The necessary records for the employee's employer data may have been deleted or not created properly.
  
  Solution:
  
  Check Employee Master Data: Review the employee's master data in the SAP system. Ensure that all relevant infotypes are correctly filled out, especially those related to employment status and employer information.
  Verify Termination Process: Ensure that the termination process was completed correctly. Check if the termination date and other related fields are accurate.
  Update Employer Data: If the employer data is missing or incorrect, update the necessary infotypes (e.g., infotype 0001, 0002) to include the correct information.
  Consult with HR/Payroll Team: If you are unsure about the correct data or how to update it, consult with your HR or payroll team for assistance.
  Run Consistency Checks: Use SAP tools to run consistency checks on employee data to identify and rectify any discrepancies.
  Check Configuration Settings: If the issue persists, review the configuration settings related to employee data and terminations in the SAP system.
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes in SAP HR, such as:
  
  0000: Actions
  0001: Organizational Assignment
  0002: Personal Data
  0006: Addresses
  
  
  Transaction Codes: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to access and review employee records.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  
  By following these steps, you should be able to identify and resolve the issue causing the 5C420 error message in SAP.