How To Fix 5C270 - Divergence Between Evaluation and Payroll when Assigning Payroll Unit

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 270

• Message text: Divergence Between Evaluation and Payroll when Assigning Payroll Unit

What causes this issue?

The feature belonging to the application key UVG, AL or UEB has been
changed so that now a different payroll unit to that one used in payroll
is determined for certain personnel numbers.

System Response

The report is created based on the payroll units that are valid at that
time.

How to fix this error?

Notify system administration.

Procedure for System Administrators

Certain payroll-relevant information is linked to the payroll units (for
example, UVG contribution percentages). Using the following examples,
check whether a change is really necessary.
You have completed payroll for the year 2000 and want to adjust your
payroll units as of 2001 for an organizational change that has taken
place in your company:
In this case, you do not change the feature assigned to the application
key, instead you create a new feature and delimit the feature assignment
in terms of time.
You have completed payroll for the year 2000 and now realize that the
assignment of employees to payroll units was incorrect. It was therefore
necessary to change the feature to enable the employees to be
classified. Check the following facts and proceed as described:
The change does not effect payroll; the changes are purely
organizational: You can use the annual report that has just been
created.
The change effects payroll; subject to the new assignment to payroll
units, other UVG contributions or insurance contributions, for example,
are calculated: It is thus necessary to perform retroactive accounting.
Fore more detailed information about payroll units and grouping
employees with features, see the documentation for the IMG activity
<DS:SIMG.OHACUM210>Maintain payroll units</>.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C270 - Divergence Between Evaluation and Payroll when Assigning Payroll Unit ?

  The SAP error message 5C270 ("Divergence Between Evaluation and Payroll") typically occurs when there is a mismatch between the evaluation results and the payroll results for a specific payroll unit. This can happen during the assignment of a payroll unit, particularly in the context of SAP HCM (Human Capital Management) and payroll processing.
  Cause:
  The error can arise due to several reasons, including:
  
  Data Inconsistencies: There may be inconsistencies in the employee master data or infotypes that affect payroll processing.
  Incorrect Configuration: The configuration settings for the payroll area or evaluation may not align with the payroll unit settings.
  Changes in Master Data: If there have been recent changes to the employee's master data (e.g., pay scale, work schedule) that have not been reflected in the payroll results.
  Evaluation and Payroll Periods: The evaluation period may not match the payroll period, leading to discrepancies.
  Missing or Incorrect Time Data: If time data (e.g., absence, attendance) is missing or incorrectly entered, it can lead to differences in evaluation and payroll results.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Master Data: Review the employee's master data and infotypes to ensure that all relevant information is correct and up to date.
  Review Payroll Configuration: Verify the configuration settings for the payroll area and ensure they are correctly set up to match the evaluation criteria.
  Run Evaluation: Execute the evaluation process again to ensure that the results are up to date. You can use transaction codes like PE51 or PC00_MXX_CALC to run evaluations.
  Check Time Data: Ensure that all time data is correctly entered and processed. Look for any missing or incorrect entries in the time management infotypes.
  Reprocess Payroll: If necessary, reprocess the payroll for the affected period to ensure that all calculations are consistent.
  Consult Logs: Check the payroll logs for any additional error messages or warnings that may provide more context on the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PC00_MXX_CALC (Payroll Calculation).
  SAP Notes: Search for SAP Notes related to error 5C270 in the SAP Support Portal for any specific patches or updates that may address the issue.
  Documentation: Review SAP documentation on payroll processing and evaluation to understand the underlying processes and configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HCM and payroll processing.