How To Fix 5BSI002 - Processing error; see the Rejected Employees List

SAP Error Message - Details

• Message type: E = Error

• Message class: 5BSI - BSI TaxLocator: Message Class

• Message number: 002

• Message text: Processing error; see the Rejected Employees List

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5BSI002 - Processing error; see the Rejected Employees List ?

  The SAP error message 5BSI002 indicates a processing error related to the integration with the BSI (Business Software, Inc.) tax calculation software, which is often used for payroll tax calculations. The message suggests that there are issues with certain employee records that have been rejected during processing.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Missing or Incorrect Employee Data: Required fields for tax calculation may be missing or incorrectly filled out in the employee master data.
  Invalid Tax Codes: The tax codes assigned to the employees may not be valid or may not correspond to the current tax regulations.
  Configuration Issues: There may be issues with the configuration settings in the SAP system or the BSI software.
  Integration Issues: Problems with the interface between SAP and BSI can lead to data not being processed correctly.
  Employee Status: Employees who are inactive or have been terminated may also cause processing errors.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check the Rejected Employees List: The error message suggests reviewing the Rejected Employees List. This list will provide specific details about which employees are causing the issue and why.
  
  
  Review Employee Master Data: Ensure that all required fields in the employee master data are filled out correctly. Pay special attention to tax-related fields such as tax codes, addresses, and other relevant information.
  
  
  Validate Tax Codes: Check that the tax codes assigned to the employees are valid and up-to-date according to the latest tax regulations.
  
  
  Configuration Review: Verify the configuration settings in both SAP and BSI to ensure they are set up correctly for your organization’s payroll processing.
  
  
  Consult Documentation: Refer to the SAP and BSI documentation for any specific requirements or updates that may affect processing.
  
  
  Test the Integration: If there are integration issues, conduct tests to ensure that data is being transferred correctly between SAP and BSI.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your BSI representative for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the error.
  BSI Documentation: Review the BSI documentation for any updates or changes in tax calculation processes that may affect your setup.
  User Forums: Engage with user forums or communities where other SAP users may have encountered similar issues and can provide insights or solutions.
  
  By following these steps, you should be able to identify and resolve the cause of the 5BSI002 error in your SAP system.