How To Fix 5B399 - -------- 350 - 399: Reserved for Graphics -------------------

SAP Error Message - Details

• Message type: E = Error

• Message class: 5B -

• Message number: 399

• Message text: -------- 350 - 399: Reserved for Graphics -------------------

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5B399 - -------- 350 - 399: Reserved for Graphics ------------------- ?

  The SAP error message "5B399" with the description "350 - 399: Reserved for Graphics" typically indicates that there is an issue related to graphics or graphical output in the SAP system. This error is part of a range reserved for graphics-related messages, and it may not provide specific details about the underlying problem.
  Possible Causes:
  
  Graphics Driver Issues: The graphics driver on the client machine may be outdated or incompatible with the SAP GUI.
  SAP GUI Configuration: There may be a misconfiguration in the SAP GUI settings related to graphics rendering.
  Network Issues: Poor network connectivity can lead to problems in rendering graphics or images in the SAP GUI.
  SAP System Configuration: The SAP system itself may have configuration issues that affect graphical output.
  Insufficient Resources: The client machine may not have enough resources (CPU, RAM) to handle graphical rendering.
  
  Solutions:
  
  Update Graphics Drivers: Ensure that the graphics drivers on the client machine are up to date. Check the manufacturer's website for the latest drivers.
  Check SAP GUI Settings: Review the settings in the SAP GUI, particularly those related to graphics and rendering. You may want to reset to default settings.
  Test Network Connection: Ensure that the network connection is stable and has sufficient bandwidth. You can try connecting to a different network to see if the issue persists.
  Review SAP System Configuration: Consult with your SAP Basis team to check for any configuration issues on the server side that might affect graphical output.
  Increase System Resources: If the client machine is low on resources, consider closing other applications or upgrading hardware if necessary.
  Reinstall SAP GUI: If the problem persists, consider reinstalling the SAP GUI to ensure that all components are correctly installed.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the SAP GUI documentation for any specific requirements or configurations related to graphics.
  
  If the issue continues after trying the above solutions, it may be beneficial to contact SAP support for further assistance.