How To Fix 5A775 - Enter the correct password

SAP Error Message - Details

• Message type: E = Error

• Message class: 5A - Basis Personnel Management

• Message number: 775

• Message text: Enter the correct password

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5A775 - Enter the correct password ?

  The SAP error message "5A775 Enter the correct password" typically indicates that the password entered for a user account is incorrect. This can occur in various scenarios, such as logging into the SAP system or accessing specific transactions or reports that require authentication.
  Causes:
  
  Incorrect Password: The most common cause is that the user has entered the wrong password.
  Account Lockout: After multiple failed login attempts, the user account may be locked, preventing further login attempts.
  Expired Password: The password may have expired, requiring the user to reset it.
  User ID Issues: The user ID may be incorrect or not recognized by the system.
  System Configuration: There may be issues with the system configuration or user profile settings.
  
  Solutions:
  
  Check Password: Ensure that the password is entered correctly, paying attention to case sensitivity and any special characters.
  Reset Password: If the password is forgotten or expired, the user can reset it. This typically requires assistance from a system administrator or using a password reset function if available.
  Unlock Account: If the account is locked, the user may need to contact the system administrator to unlock it.
  Verify User ID: Double-check that the correct user ID is being used for login.
  Contact Support: If the issue persists, it may be necessary to contact your SAP support team or system administrator for further assistance.
  
  Related Information:
  
  User Management: Familiarize yourself with the user management policies in your organization, including password complexity requirements and account lockout policies.
  SAP Notes: Check SAP Notes or the SAP Knowledge Base for any specific issues related to your version of SAP that may provide additional context or solutions.
  Documentation: Review the SAP documentation for user authentication and password management to understand the policies in place.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to gather specific error logs or messages and consult with your IT department or SAP support for more detailed troubleshooting.