How To Fix 5A761 - Passwords do not match; enter them again

SAP Error Message - Details

• Message type: E = Error

• Message class: 5A - Basis Personnel Management

• Message number: 761

• Message text: Passwords do not match; enter them again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5A761 - Passwords do not match; enter them again ?

  The SAP error message 5A761 indicates that the passwords entered do not match during a password change or user creation process. This error typically occurs in the following scenarios:
  Cause:
  
  Mismatched Passwords: The user has entered two different passwords in the password fields (e.g., when changing a password or creating a new user).
  Typing Errors: There may be typographical errors in one or both of the password fields.
  Password Policy: The new password may not meet the system's password policy requirements, leading to confusion when re-entering the password.
  
  Solution:
  
  Re-enter Passwords: Ensure that both password fields are filled in with the same password. Carefully type the password in both fields to avoid any discrepancies.
  Check for Typing Errors: Look for common typing errors, such as:
  
  Caps Lock being on or off.
  Unintended spaces before or after the password.
  Similar-looking characters (e.g., '0' vs. 'O', '1' vs. 'l').
  
  
  Review Password Policy: Make sure the new password complies with the system's password policy (length, complexity, etc.). If the password does not meet the requirements, it may not be accepted even if both fields match.
  Use a Password Manager: If you frequently have trouble remembering passwords, consider using a password manager to help you generate and store complex passwords securely.
  
  Related Information:
  
  SAP User Management: Familiarize yourself with the user management and password policies in your SAP system. This can often be found in the system documentation or by consulting with your SAP administrator.
  SAP Notes: Check SAP Notes for any known issues or updates related to password management in your specific version of SAP.
  User Training: If this error is common among users, consider providing training or documentation on how to properly create and manage passwords in SAP.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP system administrator or technical support for further assistance.