How To Fix 5A311 - Integration is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: 5A - Basis Personnel Management

• Message number: 311

• Message text: Integration is not active

What causes this issue?

The PD - PA Master Data Management is not active.

System Response

The action you wish to carry out is, therefore, not possible.

How to fix this error?

Press "back" to continue what you have been editing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5A311 - Integration is not active ?

  The SAP error message 5A311 ("Integration is not active") typically indicates that the integration between different components or systems in your SAP environment is not properly configured or activated. This error can occur in various contexts, such as when using SAP Process Integration (PI), SAP Process Orchestration (PO), or when integrating with third-party systems.
  Causes:
  
  Integration Configuration: The integration scenario may not be properly configured in the SAP system.
  Inactive Integration Scenario: The specific integration scenario or interface may not be activated in the system.
  Missing or Incorrect Settings: There may be missing or incorrect settings in the integration configuration, such as communication channels, mapping, or routing.
  Authorization Issues: The user may not have the necessary authorizations to access the integration features.
  System Status: The system or component that is supposed to handle the integration might be down or not running.
  
  Solutions:
  
  
  Check Integration Configuration:
  
  Go to the relevant transaction (e.g., SXMB_IFR for Integration Builder) and verify that the integration scenario is correctly configured.
  Ensure that all necessary components (like sender and receiver agreements) are set up properly.
  
  
  
  Activate Integration Scenario:
  
  If the integration scenario is inactive, activate it. This can usually be done in the Integration Builder or through the relevant configuration transaction.
  
  
  
  Review Communication Channels:
  
  Check the communication channels to ensure they are correctly configured and active. This includes verifying the connection settings and protocols.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the integration has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  
  
  
  System Health Check:
  
  Verify that all relevant systems and components are up and running. Check for any system logs or alerts that might indicate issues with the integration components.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific integration scenario you are working with. There may be specific steps or configurations required for your use case.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SXMB_MONI (for monitoring messages) and SXMB_IFR (for Integration Builder).
  SAP Notes: Search for SAP Notes related to error message 5A311 in the SAP Support Portal, as there may be specific fixes or recommendations available.
  Integration Scenarios: Understand the specific integration scenarios you are working with, as different scenarios may have unique requirements and configurations.
  
  By following these steps, you should be able to identify and resolve the cause of the 5A311 error in your SAP environment.