How To Fix 56634 - Credit card buffer of personnel no. & is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 634

• Message text: Credit card buffer of personnel no. & is locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 56634 - Credit card buffer of personnel no. & is locked ?

  The SAP error message "56634 Credit card buffer of personnel no. & is locked" typically indicates that the credit card information for a specific personnel number is currently locked in the system. This can happen for various reasons, such as:
  Causes:
  
  Data Locking: The credit card buffer may be locked due to ongoing processes or transactions that are being executed on that personnel number.
  User Lock: The user may have locked the credit card information intentionally or unintentionally while performing updates or changes.
  System Error: There may be a system error or inconsistency that has caused the credit card buffer to be locked.
  Authorization Issues: The user may not have the necessary permissions to access or modify the credit card information.
  
  Solutions:
  
  Check Lock Status: Use transaction code SM12 to check if there are any locks on the credit card buffer for the specific personnel number. If you find a lock, you can unlock it if you have the necessary authorizations.
  Wait for Process Completion: If the lock is due to an ongoing process, wait for that process to complete. Once it is done, the lock should be released automatically.
  Contact Administrator: If you are unable to unlock the buffer or if the issue persists, contact your SAP system administrator or support team for assistance. They can investigate further and resolve any underlying issues.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access and modify the credit card information. If not, the necessary permissions should be granted.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SU01 (for user management), and SE11 (for data dictionary) to help diagnose and resolve the issue.
  Documentation: Refer to SAP documentation or help files for more detailed information on credit card processing and personnel data management.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further investigation.