How To Fix 56619 - Processing of credit cards resumed

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 619

• Message text: Processing of credit cards resumed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 56619 - Processing of credit cards resumed ?

  The SAP error message 56619, which states "Processing of credit cards resumed," typically indicates that there was an interruption in the processing of credit card transactions, but the system has resumed processing. This message is often related to the configuration or status of the payment processing system within SAP, particularly in the context of SAP's integration with payment gateways or credit card processing services.
  Cause:
  
  Interruption in Service: The error may occur due to temporary issues with the payment gateway or credit card processing service, such as downtime or connectivity issues.
  Configuration Issues: Incorrect configuration settings in the SAP system related to payment processing can lead to interruptions.
  Transaction Limits: Exceeding transaction limits set by the payment processor can also cause temporary halts in processing.
  Network Issues: Network connectivity problems between SAP and the payment processor can lead to interruptions.
  
  Solution:
  
  Check Payment Gateway Status: Verify the status of the payment gateway or credit card processing service to ensure it is operational.
  Review Configuration Settings: Ensure that the configuration settings in SAP for credit card processing are correct. This includes checking the payment methods, processing rules, and any relevant parameters.
  Monitor Transaction Limits: Check if any transaction limits have been exceeded and adjust them if necessary.
  Network Connectivity: Ensure that there are no network issues affecting the connection between SAP and the payment processor.
  Logs and Error Messages: Review system logs and any additional error messages that may provide more context about the interruption.
  Contact Support: If the issue persists, consider reaching out to SAP support or the support team of the payment processor for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to credit card processing.
  Documentation: Review the documentation for the specific payment processing module you are using in SAP (e.g., SAP Convergent Charging, SAP Payment Engine).
  User Forums: Engage with user forums or communities where SAP users discuss similar issues and solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to ensure smooth credit card processing in your SAP system.