How To Fix 56616 - Credit card document & of employee & was transferred to the buffer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

  • Message number: 616

  • Message text: Credit card document & of employee & was transferred to the buffer

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 56616 - Credit card document & of employee & was transferred to the buffer ?

    The SAP error message "56616 Credit card document & of employee & was transferred to the buffer" typically indicates that there is an issue with the processing of credit card transactions related to an employee's account. This message is often associated with the integration of credit card processing within the SAP system, particularly in modules like SAP FI (Financial Accounting) or SAP HR (Human Resources).

    Cause:

    1. Buffering Issue: The message suggests that the credit card document has been transferred to a buffer, which may indicate that the system is unable to process the transaction immediately due to various reasons such as system load, configuration issues, or data inconsistencies.
    2. Configuration Errors: There may be misconfigurations in the credit card processing settings or in the employee's master data.
    3. Data Inconsistencies: There could be inconsistencies in the data related to the employee or the credit card transaction that prevent immediate processing.
    4. Authorization Issues: The user may not have the necessary authorizations to process credit card transactions.

    Solution:

    1. Check Buffer Status: Investigate the status of the buffer to see if there are any pending transactions. You can use transaction codes like SM58 (for asynchronous RFC) or SM21 (for system log) to check for errors or issues.
    2. Review Configuration: Ensure that the credit card processing configuration is set up correctly in the system. This includes checking the settings in the relevant modules (FI, HR) and ensuring that all necessary parameters are correctly defined.
    3. Data Validation: Validate the employee's master data and the credit card transaction data for any inconsistencies or missing information. Correct any discrepancies found.
    4. Authorization Check: Verify that the user attempting to process the transaction has the necessary authorizations. If not, work with your SAP security team to grant the required permissions.
    5. Reprocess the Document: If the document is stuck in the buffer, you may need to manually reprocess it or clear the buffer, depending on your organization's procedures.
    6. Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message. SAP frequently releases patches and updates that can resolve known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), and SE37 (Function Module) for deeper investigation.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error message details and any relevant logs.
    • Documentation: Review SAP documentation related to credit card processing and employee data management for best practices and troubleshooting steps.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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