How To Fix 56596 - Security level for encrypted storage: decryption is not possible

56596 - Overview

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 596

• Message text: Security level for encrypted storage: decryption is not possible

What causes this issue?

The security level for encrypted storage is set in the <LS>Settings for
Payment Card Security</> table (TCCSEC).

System Response

The system cannot decrypt the credit card numbers.

How to fix this error?

Adjust the settings in table TCCSEC.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

56596 - Details

• The SAP error message 56596, which states "Security level for encrypted storage: decryption is not possible," typically indicates an issue related to the encryption and decryption of data within the SAP system. This error can arise due to several reasons, including configuration issues, missing keys, or problems with the encryption settings.
  Causes:
  
  Missing or Incorrect Encryption Keys: The encryption keys required for decrypting the data may be missing or incorrectly configured.
  
  Configuration Issues: The settings for the encryption and decryption processes may not be properly configured in the SAP system.
  Security Level Mismatch: The security level set for encrypted storage may not match the level required for decryption.
  Database Issues: There may be issues with the database that prevent access to the encrypted data.
  User Authorization: The user attempting to perform the decryption may not have the necessary authorizations.
  
  Solutions:
  
  Check Encryption Keys: Ensure that the encryption keys are present and correctly configured. You may need to regenerate