How To Fix 55502 - Internal error: application log is not customized (&1/&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: 55 - Messages for development class EENO

• Message number: 502

• Message text: Internal error: application log is not customized (&1/&2)

What causes this issue?

This combination of object and subobject is not contained in the
application log. Using transaction <DS:TRAN.SLG0>SLG0</> you can find
out whether the object even exists.
This is a program error that can only be rectified by SAP.

System Response

The system does not allow you to open the application log object.

How to fix this error?

Note the following:
transaction
entries leading to the error
message text
and send a problem message to SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 55502 - Internal error: application log is not customized (&1/&2) ?

  The SAP error message 55502 indicates an internal error related to the application log not being customized. This error typically arises when there is an issue with the configuration of the application log in the SAP system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  
  Application Log Not Configured: The application log for the specific transaction or program is not properly configured or customized in the system.
  Missing Customization: The necessary entries in the customizing tables for the application log are missing or incorrect.
  Authorization Issues: The user may not have the necessary authorizations to access the application log.
  Technical Issues: There may be underlying technical issues with the SAP system, such as inconsistencies in the database or program errors.
  
  Solution
  
  
  Check Customization:
  
  Go to transaction SLG0 (Application Log: Maintain Object) and check if the application log object related to the error is properly configured.
  Ensure that the log object is defined and that the necessary customizing settings are in place.
  
  
  
  Review Application Log Settings:
  
  Use transaction SLG1 to view the application logs and check for any related entries that might provide more context about the error.
  If the log object is missing, you may need to create it or adjust the existing configuration.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the application log. Check the user roles and profiles to confirm that they include the required permissions.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis team or technical support for further investigation. They can check for any underlying system issues or inconsistencies.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates available that resolve known issues related to application logs.
  
  
  
  Related Information
  
  Transaction Codes:
  
  SLG0: Maintain Application Log Objects
  SLG1: Display Application Log
  SLG2: Delete Application Log
  
  
  Documentation: Review SAP documentation on application logging to understand how it works and how to configure it properly.
  SAP Community: Check forums and community discussions for similar issues and solutions shared by other SAP users.
  
  By following these steps, you should be able to diagnose and resolve the error message 55502 in your SAP system. If the problem continues, further investigation by a technical expert may be necessary.