How To Fix 53370 - Personnel or group number required to determine time ticket type

SAP Error Message - Details

• Message type: E = Error

• Message class: 53 - Incentive Wages Data

• Message number: 370

• Message text: Personnel or group number required to determine time ticket type

What causes this issue?

The completion confirmation does not have a personnel or group number.

System Response

The system cannot determine the time ticket type. The completion
confirmation cannot be transferred to Incentive Wages.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 53370 - Personnel or group number required to determine time ticket type ?

  The SAP error message 53370, "Personnel or group number required to determine time ticket type," typically occurs in the context of time management or time recording in SAP. This error indicates that the system is unable to determine the appropriate time ticket type because it lacks the necessary personnel or group number information.
  Cause:
  
  Missing Personnel Number: The personnel number is not provided or is incorrect in the time entry or time evaluation process.
  Missing Group Number: The group number, which may be required for certain time recording processes, is not specified.
  Configuration Issues: There may be configuration issues in the time management settings that prevent the system from determining the time ticket type.
  Data Entry Errors: Incorrect or incomplete data entry in the time recording screen can lead to this error.
  
  Solution:
  
  Check Personnel Number: Ensure that the personnel number is correctly entered in the time recording screen. Verify that the personnel number exists in the system and is active.
  Check Group Number: If applicable, ensure that the group number is also entered correctly. This may be relevant for certain types of time recording.
  Review Configuration: Check the configuration settings in the SAP system related to time management. Ensure that the time ticket types are correctly defined and that the system can map personnel or group numbers to the appropriate ticket types.
  Data Entry Validation: Validate the data entry process to ensure that all required fields are filled out correctly. This may involve checking user roles and permissions to ensure they have access to the necessary data.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the time management module and the requirements for entering time tickets.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), CAT2 (Time Sheet), or PT60 (Time Evaluation) to check personnel data and time entries.
  User Roles: Ensure that users have the appropriate roles and authorizations to enter time data.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message 53370 and ensure that time ticket types can be determined correctly in your SAP system.