How To Fix 53351 - PDC time tickets cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: 53 - Incentive Wages Data

• Message number: 351

• Message text: PDC time tickets cannot be deleted

What causes this issue?

This time ticket was updated using the PDC transaction and can only
be changed or deleted using this transaction.
PDC time tickets have the origin indicator 'T' or 'U'.

System Response

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 53351 - PDC time tickets cannot be deleted ?

  The SAP error message 53351, which states "PDC time tickets cannot be deleted," typically occurs in the context of the Production Data Collection (PDC) module within SAP. This error indicates that there are issues related to the deletion of time tickets that have been recorded in the system.
  Causes:
  
  Time Ticket Status: The time ticket may be in a status that does not allow deletion. For example, if the ticket has already been processed or is linked to other transactions, it may be locked for deletion.
  Authorization Issues: The user may not have the necessary permissions to delete time tickets in the system.
  Data Integrity Constraints: There may be data integrity rules in place that prevent the deletion of time tickets that are associated with other records or transactions.
  System Configuration: Certain configurations in the PDC module may restrict the deletion of time tickets based on business rules or settings.
  
  Solutions:
  
  Check Ticket Status: Verify the status of the time ticket you are trying to delete. If it is in a processed state, you may need to reverse or cancel the associated transactions before deletion.
  Review Authorizations: Ensure that the user attempting to delete the time ticket has the appropriate authorizations. You may need to consult with your SAP security team to adjust roles and permissions.
  Consult Documentation: Review the SAP documentation or configuration settings related to PDC to understand any restrictions on deleting time tickets.
  Use Transaction Codes: If applicable, use transaction codes like CAT2 (Time Sheet) or CATS (Cross-Application Time Sheet) to manage time entries and check for any inconsistencies.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP helpdesk for further assistance. They may provide insights based on system logs or specific configurations.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  PDC Configuration: Review the configuration settings for the PDC module in your SAP system to ensure they align with your business processes.
  User Training: Ensure that users are trained on the proper procedures for managing time tickets, including how to handle deletions and the implications of doing so.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.