How To Fix 50222 - Call canceled by user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 50 - Messages in Package EEOB

  • Message number: 222

  • Message text: Call canceled by user

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 50222 - Call canceled by user ?

    The SAP error message "50222 Call canceled by user" typically indicates that a user has manually canceled a process or transaction in the SAP system. This can occur in various scenarios, such as during the execution of a report, a transaction, or a background job. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. User Intervention: The most common cause is that the user has clicked the "Cancel" button or has otherwise interrupted the process.
    2. Timeouts: If a process takes too long to execute, users may cancel it out of frustration or due to time constraints.
    3. System Performance: Slow system performance or unresponsive screens can lead users to believe that the process is stuck, prompting them to cancel.
    4. Errors in Processing: Sometimes, if there are underlying issues (like data inconsistencies or configuration problems), users may cancel the process after noticing errors.

    Solutions:

    1. Check User Actions: Confirm whether the user intentionally canceled the process. If so, no further action may be needed.
    2. Review System Performance: If the cancellation was due to slow performance, consider checking system resources, background jobs, and overall system health.
    3. Increase Timeout Settings: If timeouts are a frequent issue, you may want to adjust the timeout settings in the SAP system to allow longer processing times.
    4. Error Logs: Check the system logs (transaction SM21) and application logs (transaction SLG1) for any related errors that might provide more context on why the process was canceled.
    5. User Training: If users are frequently canceling processes due to misunderstandings about system behavior, consider providing additional training or documentation.
    6. Re-run the Process: If the cancellation was unintentional, the user can simply re-run the process after ensuring that any underlying issues are resolved.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing the issue, such as SM37 (for monitoring background jobs) and ST22 (for dump analysis).
    • SAP Notes: Check SAP Notes for any known issues or patches related to the specific transaction or process that generated the error.
    • User Roles and Permissions: Ensure that users have the appropriate roles and permissions to execute the processes they are attempting, as insufficient permissions can lead to unexpected behavior.

    If the issue persists or if it is affecting multiple users, it may be beneficial to involve your SAP Basis team or technical support for further investigation.

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