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Message type: E = Error
Message class: >5 -
Message number: 410
Message text: Payment lot &1 was generated multi cash file, no account statement.
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>5410
- Payment lot &1 was generated multi cash file, no account statement. ?The SAP error message 5410 indicates that a payment lot was generated with multiple cash files, but there is no corresponding account statement available. This typically occurs in the context of payment processing in SAP, particularly when dealing with electronic payments and bank statements.
Cause:
- Multiple Cash Files: The payment lot may have been created with multiple cash files, which can happen if there are multiple payment runs or if payments are being processed in batches.
- Missing Account Statement: The system expects an account statement to reconcile the payments, but it is either missing or not properly uploaded into the system.
- Configuration Issues: There may be configuration issues in the payment processing settings or in the bank communication settings.
- Timing Issues: The account statement may not have been generated or uploaded yet, leading to a temporary mismatch.
Solution:
- Check Account Statement: Verify if the account statement has been uploaded into the system. If not, upload the relevant bank statement.
- Review Payment Lot: Check the payment lot to ensure that it is correctly configured and that all necessary cash files are accounted for.
- Reconcile Payments: If the account statement is available, attempt to reconcile the payments manually or through the automatic reconciliation process.
- Configuration Review: Review the configuration settings for payment processing and bank communication to ensure they are set up correctly.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling payment lots and account statements.
- Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
Related Information:
F110
(Automatic Payment Transactions) and FF67
(Import Electronic Bank Statement) for managing payments and bank statements.By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
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