How To Fix >5402 - &1 Document(s) directly written-off in currency &2, contract &3.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >5 -

  • Message number: 402

  • Message text: &1 Document(s) directly written-off in currency &2, contract &3.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message >5402 - &1 Document(s) directly written-off in currency &2, contract &3. ?

    The SAP error message 5402 indicates that there are documents that have been directly written off in a specific currency and contract. This error typically arises in the context of financial transactions, particularly in accounts receivable or accounts payable processes.

    Cause:

    The error message can occur due to several reasons:

    1. Direct Write-off Transactions: The system has detected that there are documents that have been directly written off, which may not be allowed in certain scenarios or configurations.
    2. Currency Mismatch: The currency of the documents being processed does not match the expected currency for the contract or transaction.
    3. Contract Issues: The contract referenced may have restrictions or conditions that prevent the write-off from being processed.
    4. Configuration Settings: There may be specific settings in the financial module that restrict direct write-offs under certain conditions.

    Solution:

    To resolve the error, consider the following steps:

    1. Review the Documents: Check the documents that are being written off to ensure they are valid and that the write-off is appropriate.
    2. Check Currency Settings: Ensure that the currency of the documents matches the expected currency for the contract. If there is a mismatch, you may need to convert the currency or adjust the transaction.
    3. Contract Review: Verify the contract settings to ensure that direct write-offs are allowed. If there are restrictions, you may need to adjust the contract or seek approval for the write-off.
    4. Configuration Check: Review the configuration settings in the SAP system related to write-offs. Ensure that the settings allow for direct write-offs under the current conditions.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling write-offs and related error messages.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in reviewing or processing write-offs, such as FB50 (General Ledger), F-28 (Incoming Payments), or F-32 (Clear Customer).
    • SAP Notes: Check for any SAP Notes related to error message 5402, as there may be patches or updates that address known issues.
    • User Authorization: Ensure that the user attempting the write-off has the necessary authorizations to perform such actions in the system.

    By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.

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