How To Fix >5396 - | ... document &1 was not transfered - different transfer destinations.

SAP Error Message - Details

• Message type: E = Error

• Message class: >5 -

• Message number: 396

• Message text: | ... document &1 was not transfered - different transfer destinations.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >5396 - | ... document &1 was not transfered - different transfer destinations. ?

  The SAP error message 5396 indicates that a document was not transferred due to different transfer destinations. This typically occurs in scenarios involving document transfer between different systems or modules within SAP, such as when using the SAP Document Management System (DMS) or during intercompany transactions.
  Cause:
  The error can arise from several factors, including:
  
  Different Transfer Destinations: The document is being sent to multiple destinations, but the destinations are not compatible or are configured differently.
  Configuration Issues: There may be inconsistencies in the configuration settings for the transfer destinations in the SAP system.
  Document Status: The document may not be in a status that allows it to be transferred.
  Authorization Issues: The user may not have the necessary authorizations to transfer the document to the specified destination.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Transfer Destinations: Verify that the transfer destinations for the document are correctly configured and compatible. Ensure that all destinations are set up to receive the document type being transferred.
  
  
  Review Document Status: Ensure that the document is in a status that allows it to be transferred. If the document is locked or in a draft state, it may not be eligible for transfer.
  
  
  Configuration Review: Check the configuration settings for the transfer destinations in the SAP system. This may involve reviewing settings in transaction codes like SPRO (SAP Project Reference Object) to ensure that the transfer destinations are correctly defined.
  
  
  Authorization Check: Ensure that the user attempting the transfer has the necessary authorizations to perform the action. This may involve checking user roles and permissions in transaction SU01.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  
  
  System Logs: Check system logs (transaction SLG1) for additional details that may provide more context about the error.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO: For configuration settings.
  SLG1: For viewing application logs.
  SU01: For user administration and authorization checks.
  
  
  
  SAP Notes: Search for SAP Notes related to error 5396 in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  
  
  Documentation: Review SAP Help documentation for the specific module or functionality you are working with, as it may provide additional insights into the error and its resolution.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.