How To Fix 4F116 - Maintain Customer against Supplying Plant & in MM Customising

SAP Error Message - Details

• Message type: E = Error

• Message class: 4F - Message class for India localization

• Message number: 116

• Message text: Maintain Customer against Supplying Plant & in MM Customising

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 4F116 - Maintain Customer against Supplying Plant & in MM Customising ?

  The SAP error message 4F116 ("Maintain Customer against Supplying Plant") typically occurs in the context of Material Management (MM) when there is an issue related to the assignment of a customer to a supplying plant in the system. This error is often encountered during processes such as sales order creation, delivery, or when trying to maintain customer-specific data.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Missing Configuration: The customer is not assigned to the supplying plant in the system. This means that the system does not know which plant should supply the goods to the customer.
  Incorrect Data: There may be incorrect or incomplete data in the customer master record or the material master record.
  Plant-Customer Relationship: The relationship between the customer and the supplying plant has not been established in the system.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Maintain Customer-Plant Assignment:
  
  Go to the transaction code OVK1 (or navigate through the menu: Logistics > Sales and Distribution > Master Data > Business Partners > Customer > Maintain Customer-Plant Assignment).
  Here, you can assign the customer to the relevant supplying plant. Ensure that the customer number and plant code are correctly entered.
  
  
  
  Check Customer Master Data:
  
  Use transaction code XD02 (or VD02 for sales area data) to check the customer master data.
  Ensure that the customer is correctly set up with all necessary details, including the sales area, which should match the supplying plant.
  
  
  
  Check Material Master Data:
  
  Use transaction code MM02 to check the material master data.
  Ensure that the material is set up correctly for the relevant plant and that it is available for sales.
  
  
  
  Verify Sales Area:
  
  Ensure that the sales area (Sales Organization, Distribution Channel, Division) is correctly defined and that the customer is assigned to the correct sales area.
  
  
  
  Customizing Settings:
  
  If you have access to customizing, check the settings in the IMG (Implementation Guide) under Sales and Distribution > Master Data > Business Partners > Customer > Maintain Customer-Plant Assignment.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: OVK1, XD02, MM02, VD02
  SAP Modules: Sales and Distribution (SD), Material Management (MM)
  Customizing Path: SPRO > Logistics > Sales and Distribution > Master Data > Business Partners > Customer > Maintain Customer-Plant Assignment
  
  By following these steps, you should be able to resolve the error message 4F116 and ensure that the customer is properly linked to the supplying plant in your SAP system.