How To Fix 4B028 - Please enter an SSS employee contribution percentage

SAP Error Message - Details

• Message type: E = Error

• Message class: 4B - Message Class for Philippines

• Message number: 028

• Message text: Please enter an SSS employee contribution percentage

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 4B028 - Please enter an SSS employee contribution percentage ?

  The SAP error message 4B028 ("Please enter an SSS employee contribution percentage") typically occurs in the context of payroll processing in SAP, particularly when dealing with the Social Security System (SSS) contributions in the Philippines. This error indicates that the system requires a valid employee contribution percentage for SSS but it has not been provided.
  Cause:
  
  Missing Configuration: The employee's master data may not have the SSS contribution percentage configured.
  Incorrect Payroll Schema: The payroll schema being used may not be set up correctly to handle SSS contributions.
  Data Entry Error: The user may have forgotten to enter the SSS contribution percentage during the payroll processing.
  Employee Master Data: The employee's master data may be incomplete or incorrectly maintained, leading to missing contribution details.
  
  Solution:
  
  
  Check Employee Master Data:
  
  Go to the employee's master data (transaction code PA30).
  Ensure that the SSS contribution percentage is correctly entered in the relevant infotype (usually Infotype 0008 - Basic Pay or Infotype 0014 - Recurring Payments/Deductions).
  
  
  
  Review Payroll Configuration:
  
  Check the payroll schema and rules to ensure that they are correctly set up to calculate SSS contributions.
  Ensure that the relevant tables (like T5PH0 for SSS contribution rates) are correctly maintained.
  
  
  
  Update Contribution Percentage:
  
  If the contribution percentage has changed (e.g., due to new government regulations), update the relevant configuration in the system.
  You may need to consult with your HR or payroll administrator to ensure that the correct rates are applied.
  
  
  
  Run Payroll Simulation:
  
  After making the necessary changes, run a payroll simulation to check if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's SAP support team for specific guidelines related to SSS contributions.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes for payroll processing, especially those related to deductions and contributions.
  SSS Contribution Rates: Keep updated with the latest SSS contribution rates as these can change based on government regulations.
  SAP Notes: Check SAP Notes for any known issues or patches related to payroll processing and SSS contributions.
  
  If the issue persists after following these steps, it may be necessary to engage with your SAP support team or a consultant who specializes in SAP payroll to further investigate the problem.