How To Fix 42882 - The enqueue subsystem reports an internal error; see the system log

SAP Error Message - Details

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 882

• Message text: The enqueue subsystem reports an internal error; see the system log

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 42882 - The enqueue subsystem reports an internal error; see the system log ?

  The SAP error message 42882, which states "The enqueue subsystem reports an internal error; see the system log," typically indicates an issue with the enqueue server, which is responsible for managing locks in the SAP system. This error can arise due to various reasons, including system configuration issues, resource limitations, or problems with the underlying database.
  Causes:
  
  Resource Limitations: The enqueue server may be running out of memory or other resources, leading to internal errors.
  Configuration Issues: Incorrect configuration settings in the SAP system or the enqueue server can lead to this error.
  Database Issues: Problems with the underlying database, such as connectivity issues or corruption, can also trigger this error.
  System Load: High system load or contention for locks can cause the enqueue server to fail.
  Software Bugs: There may be bugs in the SAP kernel or enqueue server that lead to this error.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SM21) for more detailed error messages that can provide insights into the root cause.
  Restart Enqueue Server: Sometimes, simply restarting the enqueue server can resolve transient issues. This can be done through transaction SM50 or SM66.
  Check Resource Usage: Monitor system resources (CPU, memory, etc.) to ensure that the enqueue server has sufficient resources. Use transaction ST02 (buffer management) and ST06 (OS monitoring) for this purpose.
  Review Configuration: Ensure that the configuration settings for the enqueue server are correct. This includes checking parameters in the instance profile.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any connectivity issues or errors in the database logs.
  Update SAP Kernel: If the issue persists, consider updating the SAP kernel to the latest version, as it may contain fixes for known bugs.
  Contact SAP Support: If none of the above solutions work, it may be necessary to contact SAP support for further assistance, especially if the issue is related to a bug or requires deeper investigation.
  
  Related Information:
  
  Transaction Codes: 
  
  SM21: System Log
  SM50/SM66: Process Overview
  ST02: Tune Summary
  ST06: Operating System Monitor
  
  
  SAP Notes: Check for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to the enqueue server and locking mechanisms for a better understanding of how they function.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the enqueue subsystem error.