How To Fix 42861 - No job information exists (program=&1, event=&2, information=&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 861

• Message text: No job information exists (program=&1, event=&2, information=&3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 42861 - No job information exists (program=&1, event=&2, information=&3) ?

  The SAP error message "42861 No job information exists (program=&1, event=&2, information=&3)" typically indicates that the system is unable to find job information related to a specific program and event. This error can occur in various contexts, such as when trying to trigger a job or when querying job information in the background processing system.
  Cause:
  
  Job Not Scheduled: The job associated with the specified program and event has not been scheduled or does not exist in the system.
  Job Deleted: The job may have been deleted or canceled, leading to the absence of job information.
  Incorrect Parameters: The parameters provided (program name, event, or information) may be incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to view or access the job information.
  System Issues: There could be underlying system issues or inconsistencies in the job scheduling tables.
  
  Solution:
  
  Check Job Scheduling: Verify if the job has been scheduled correctly. You can do this by navigating to transaction code SM37 (Job Monitoring) and checking for the job using the relevant parameters.
  Review Job Logs: If the job was scheduled but is not found, check the job logs for any errors or messages that might indicate why it is not available.
  Correct Parameters: Ensure that the program name, event, and any other parameters are correctly specified. Double-check for typos or incorrect values.
  Authorization Check: Ensure that the user has the necessary authorizations to view job information. You may need to consult with your SAP security team.
  Recreate Job: If the job is missing and needs to be executed, you may need to recreate it using transaction SM36 (Define Background Job).
  System Check: If the issue persists, consider checking for any system inconsistencies or errors in the background processing system. You may need to consult with your SAP Basis team for further investigation.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM36: Define Background Job
  SM21: System Log
  ST22: Dump Analysis
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to job scheduling and background processing.
  Documentation: Review SAP documentation on background processing and job scheduling for best practices and troubleshooting steps.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.