How To Fix 42767 - Help link conversion was canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 767

• Message text: Help link conversion was canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 42767 - Help link conversion was canceled ?

  The SAP error message 42767, which states "Help link conversion was canceled," typically occurs when there is an issue with the conversion of help links in the SAP system. This can happen for various reasons, including configuration issues, missing components, or problems with the help documentation itself.
  Causes:
  
  Missing Help Documentation: The required help documentation may not be available or properly configured in the system.
  Configuration Issues: There may be issues with the configuration settings related to the help links or the help system.
  Network Issues: If the help documentation is being accessed from an external source, network issues may prevent successful retrieval.
  User Permissions: The user may not have the necessary permissions to access the help documentation.
  System Bugs: There may be bugs or inconsistencies in the SAP system that lead to this error.
  
  Solutions:
  
  Check Help Documentation: Ensure that the required help documentation is available and correctly configured in the system.
  Review Configuration Settings: Verify the configuration settings related to the help system. This may involve checking transaction codes like SICF (Internet Communication Framework) or SE80 (Object Navigator).
  Network Connectivity: If the help documentation is hosted externally, check the network connectivity and ensure that the system can access the required resources.
  User Permissions: Ensure that the user has the necessary permissions to access the help documentation. This may involve checking roles and authorizations.
  System Updates: Check for any available updates or patches for the SAP system that may address known issues related to help link conversion.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may provide specific guidance or fixes for this error.
  
  Related Information:
  
  SAP Support Portal: You can search for specific SAP Notes related to error 42767 in the SAP Support Portal.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  Documentation: Review the official SAP documentation for help systems and configuration to ensure everything is set up correctly.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.