How To Fix 42549 - Document "&1&2" could not be opened (Path: "&3&4")


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 42 - Information Workbench

  • Message number: 549

  • Message text: Document "&1&2" could not be opened (Path: "&3&4")

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 42549 - Document "&1&2" could not be opened (Path: "&3&4") ?

    The SAP error message 42549, which states "Document '&1&2' could not be opened (Path: '&3&4')", typically occurs when there is an issue with accessing a document in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.

    Causes:

    1. File Path Issues: The specified path to the document may be incorrect or the document may not exist at the specified location.
    2. Authorization Issues: The user may not have the necessary permissions to access the document.
    3. Document Storage Issues: The document may have been deleted or moved from its original location.
    4. Network Issues: If the document is stored on a network drive, there may be connectivity issues preventing access.
    5. File Format Issues: The document may be in a format that is not supported by the SAP system or the associated viewer.
    6. SAP Configuration Issues: There may be configuration issues in the SAP system related to document management.

    Solutions:

    1. Verify Document Path: Check the path specified in the error message to ensure it is correct and that the document exists at that location.
    2. Check Authorizations: Ensure that the user has the necessary permissions to access the document. This may involve checking user roles and authorizations in SAP.
    3. Document Management Settings: If using SAP Document Management System (DMS), verify that the document is correctly stored and indexed in the system.
    4. Network Connectivity: If the document is stored on a network drive, check the network connection and ensure that the drive is accessible.
    5. File Format Compatibility: Ensure that the document is in a supported format and that the necessary viewer applications are installed and configured correctly.
    6. SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error or provide updates/patches that could resolve the issue.

    Related Information:

    • SAP Documentation: Refer to SAP Help documentation for more details on document management and error handling.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.

    If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.

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