How To Fix 42489 - Online editing already running or office application not finished

SAP Error Message - Details

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 489

• Message text: Online editing already running or office application not finished

What causes this issue?

You are already in online editing in another session or the Office
application was not correctly exited.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Exit the Office application and repeat the function in a new session.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 42489 - Online editing already running or office application not finished ?

  The SAP error message 42489, which states "Online editing already running or office application not finished," typically occurs when there is an issue with the integration between SAP and Microsoft Office applications. This error can arise in scenarios where users are trying to edit documents (like Excel or Word) directly from SAP using the "Edit" function.
  Causes:
  
  Multiple Instances: The error can occur if there are multiple instances of the Office application running, which can lead to conflicts.
  Incomplete Process: If an Office application was previously opened from SAP and has not been closed properly, it may prevent new instances from being opened.
  Configuration Issues: Incorrect settings in SAP or the Office application can lead to this error.
  Permissions: Insufficient permissions to access the Office application or the file being edited can also trigger this error.
  Add-ins or Macros: Certain add-ins or macros in Office applications may interfere with the integration.
  
  Solutions:
  
  Close Office Applications: Ensure that all instances of the Office application (e.g., Excel, Word) are closed. You can check the Task Manager to see if any processes are still running and end them if necessary.
  Restart SAP GUI: Close and restart the SAP GUI to reset the connection.
  Check Configuration: Verify the settings in SAP for the Office integration:
  
  Go to SAP GUI Options > Integration > Office Integration and ensure that the settings are correct.
  
  
  Update Software: Ensure that both SAP and the Office applications are updated to the latest versions, as updates may fix bugs or compatibility issues.
  Check Permissions: Make sure you have the necessary permissions to access and edit the files in question.
  Disable Add-ins: Temporarily disable any add-ins or macros in the Office application to see if they are causing the issue.
  Reboot the System: Sometimes, a simple reboot can resolve lingering issues with processes not terminating correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently releases notes that address known issues.
  Documentation: Review the official SAP documentation regarding Office integration for any additional configuration steps or troubleshooting tips.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying these solutions, it may be beneficial to contact your IT support team or SAP support for further assistance.