How To Fix 42473 - Master document could not be opened

42473 - Overview

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 473

• Message text: Master document could not be opened

What causes this issue?

The error when opening the master document can have one of the
following causes:
No complete cleanup was performed
in a translation package for TRADOS.
A master document of the package is faulty and cannot be opened by
Word.
The package was already completely read in.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if one of the above causes applies.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

42473 - Details

• The SAP error message "42473 Master document could not be opened" typically occurs when there is an issue with accessing a master document in the SAP system. This can happen in various contexts, such as when trying to access a document in the SAP Document Management System (DMS) or when dealing with master data records.
  Causes:
  
  Document Not Found: The master document may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Document Status: The document may be in a status that prevents it from being opened (e.g., archived or locked).
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or issues with the DMS configuration.
  Incorrect Document Type: The document type may not be correctly configured or recognized by the system.
  
  Solutions:
  
  Check Document Existence: Verify that the master document exists in the system. You can do this