How To Fix 42418 - Help type & is not valid for the platform &

SAP Error Message - Details

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 418

• Message text: Help type & is not valid for the platform &

What causes this issue?

You tried to call the Online help with the help type &v1& on the
platform &v2&. Help type &v1& is not supported on this platform.

System Response

A valid help type must be entered in the profile parameter
eu/iwb/help_type.

How to fix this error?

Ask your system administrator to maintain the profile parameters.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 42418 - Help type & is not valid for the platform & ?

  The SAP error message "42418 Help type & is not valid for the platform &" typically indicates that there is an issue with the help type being used in the SAP system. This error can occur in various contexts, such as when trying to access help documentation or when using certain functionalities that require help information.
  Cause:
  
  Invalid Help Type: The help type specified in the system is not recognized or is not valid for the current platform (e.g., SAP GUI, Web, etc.).
  Configuration Issues: There may be configuration issues in the SAP system that prevent the correct help type from being recognized.
  Missing Help Documentation: The help documentation for the specified help type may not be available or properly configured in the system.
  Platform Compatibility: The help type may not be compatible with the platform you are using (e.g., trying to access a help type designed for a different interface).
  
  Solution:
  
  Check Help Type Configuration: Verify the help type configuration in the SAP system. Ensure that the help type you are trying to use is valid and properly configured for the platform you are on.
  Update SAP GUI or Platform: If you are using an outdated version of SAP GUI or another platform, consider updating to the latest version to ensure compatibility with help types.
  Review Documentation: Check the SAP documentation or help files to ensure that the help type you are trying to access is supported on your platform.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide more specific guidance based on your system configuration and the context in which the error occurs.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  System Logs: Check system logs (transaction codes like SLG1) for more detailed error messages that may provide additional context for the issue.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions may have been shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.