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Message type: E = Error
Message class: 42 - Information Workbench
Message number: 397
Message text: All authorizations reset.
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42397
- All authorizations reset. ?The SAP error message "42397 All authorizations reset" typically indicates that the user’s authorizations have been reset or revoked in the system. This can happen for various reasons, such as changes in user roles, security policies, or system configurations.
Causes:
- Role Changes: If a user’s roles have been modified or removed, their authorizations may be reset.
- Profile Changes: Changes to user profiles or authorization profiles can lead to this error.
- System Updates: After system upgrades or patches, authorizations may be reset as part of the update process.
- Manual Reset: An administrator may have manually reset the authorizations for security reasons.
- Transport Issues: If authorization roles are transported incorrectly between systems, it may lead to inconsistencies.
Solutions:
- Check User Roles: Verify the user’s assigned roles in transaction code
SU01
(User Maintenance). Ensure that the necessary roles are assigned.- Review Authorization Profiles: Use transaction code
PFCG
(Profile Generator) to check the authorization profiles associated with the user’s roles.- Reassign Roles: If roles have been removed, reassign the necessary roles to the user.
- Authorization Trace: Use transaction code
SU53
to analyze the last authorization check. This can help identify which specific authorizations are missing.- Consult Security Team: If you are not an administrator, contact your SAP security team to investigate the issue further.
- System Logs: Check system logs for any changes made to user authorizations that might have triggered the reset.
Related Information:
SU01
: User MaintenancePFCG
: Role MaintenanceSU53
: Display Authorization CheckIf the issue persists after following these steps, it may be necessary to escalate the matter to SAP support for further assistance.
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