42094 - Problems have occurred in the virus check environment

SAP Error Message - Details

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 094

• Message text: Problems have occurred in the virus check environment

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 42094 - Problems have occurred in the virus check environment ?

  The SAP error message 42094, which states "Problems have occurred in the virus check environment," typically indicates that there is an issue with the virus scanning configuration or the virus scanning software that is integrated with the SAP system. This error can occur during file uploads, downloads, or when executing certain transactions that involve file handling.
  Causes:
  
  Virus Scanner Configuration: The virus scanner may not be properly configured in the SAP system. This includes incorrect settings in the SAP profile parameters related to virus scanning.
  Virus Scanner Not Running: The virus scanning service may not be running or may have crashed, leading to the inability to perform virus checks.
  Network Issues: There may be network connectivity issues between the SAP system and the virus scanning server.
  File Size Limitations: The file being scanned may exceed the size limits set in the virus scanner configuration.
  Permissions Issues: The SAP system may not have the necessary permissions to access the virus scanning software or its logs.
  Outdated Software: The virus scanning software may be outdated or incompatible with the current version of SAP.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the virus scanner in the SAP system. Ensure that the relevant profile parameters (e.g., rfc/trace, rfc/virus_check) are correctly set.
  Restart Virus Scanner: If the virus scanner service is not running, restart it. Check the logs for any errors that may indicate why it stopped.
  Network Connectivity: Verify that there are no network issues preventing the SAP system from communicating with the virus scanner.
  File Size Settings: Check the virus scanner's configuration for any file size limitations and adjust them if necessary.
  Permissions: Ensure that the SAP system has the necessary permissions to access the virus scanner and its logs.
  Update Software: Make sure that both the SAP system and the virus scanning software are up to date and compatible with each other.
  Consult Documentation: Refer to the documentation for both SAP and the virus scanning software for specific configuration and troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to virus scanning. SAP Notes can provide specific guidance based on the version of SAP you are using.
  Logs: Review the SAP system logs (transaction SM21) and the virus scanner logs for any additional error messages that can provide more context about the issue.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your virus scanner vendor for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the SAP error message 42094.