How To Fix 40557 - System could not find any characteristics with long texts

SAP Error Message - Details

• Message type: E = Error

• Message class: 40 - Messages for Process Orders

• Message number: 557

• Message text: System could not find any characteristics with long texts

What causes this issue?

The system could not find any characteristics with a long text
indicator.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 40557 - System could not find any characteristics with long texts ?

  The SAP error message 40557, which states "System could not find any characteristics with long texts," typically occurs in the context of SAP's classification system. This error indicates that the system is unable to locate any characteristics that have long text descriptions associated with them. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Missing Long Texts: The characteristics you are trying to access may not have long texts defined in the system.
  Incorrect Configuration: The classification system may not be properly configured to display long texts for the characteristics.
  Authorization Issues: The user may not have the necessary authorizations to view long texts for certain characteristics.
  Data Inconsistency: There may be inconsistencies or issues in the master data that prevent the system from retrieving the long texts.
  
  Solutions:
  
  
  Check Characteristic Definitions:
  
  Go to the transaction code CT04 (Change Characteristic) and check if the characteristics in question have long texts defined. If not, you can create or edit the long texts as needed.
  
  
  
  Review Configuration:
  
  Ensure that the classification system is correctly set up to handle long texts. This may involve checking the settings in the classification view or the relevant customizing settings.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access long texts. This can be done by checking the user roles and authorizations in transaction SU01 (User Maintenance).
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the classification data to identify any issues. You can use transaction CL20N (Mass Change of Characteristics) to check for inconsistencies.
  
  
  
  SAP Notes and Support:
  
  Check for any relevant SAP Notes that may address this specific error. Sometimes, there are known issues or patches that can resolve the problem.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  CT04: Change Characteristic
  CL02: Change Class
  CL20N: Mass Change of Characteristics
  SU01: User Maintenance
  
  
  
  Documentation: Refer to SAP Help documentation for more details on characteristics and long texts in the classification system.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  
  By following these steps, you should be able to diagnose and resolve the error message 40557 in SAP. If the problem persists, consider reaching out to your SAP support team for further assistance.