How To Fix >4755 - Payment card in business partner not deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 755

• Message text: Payment card in business partner not deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4755 - Payment card in business partner not deleted ?

  The SAP error message "4755 Payment card in business partner not deleted" typically occurs when there is an attempt to delete a payment card associated with a business partner, but the system prevents the deletion due to certain conditions not being met. Here are the potential causes, solutions, and related information for this error:
  Causes:
  
  Active Transactions: The payment card is linked to active transactions or documents (e.g., open invoices, ongoing orders) that prevent its deletion.
  Data Integrity Constraints: The system may have data integrity rules that require the payment card to remain in place for historical or auditing purposes.
  User Authorizations: The user attempting to delete the payment card may not have the necessary authorizations to perform this action.
  Configuration Settings: Certain configuration settings in the SAP system may restrict the deletion of payment cards under specific conditions.
  
  Solutions:
  
  Check Active Transactions: Review any active transactions associated with the business partner. If there are open invoices or orders, resolve or close them before attempting to delete the payment card.
  Review User Authorizations: Ensure that the user has the appropriate authorizations to delete payment cards. This may involve checking roles and permissions in the SAP system.
  Consult Configuration Settings: If applicable, consult with your SAP administrator or functional consultant to review any configuration settings that may be preventing the deletion of payment cards.
  Use Transaction Code: If you are using a specific transaction code to delete the payment card, ensure that you are following the correct procedure. Sometimes, using a different transaction code or method may yield better results.
  Check for Dependencies: Investigate if there are any dependencies or links to other business partners or transactions that might be causing the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or updates that may resolve the issue.
  Documentation: Refer to SAP documentation for business partner management and payment card processing to understand the rules and processes involved.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.