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Message type: E = Error
Message class: >4 - SAP File Transfer Protocol
Message number: 705
Message text: Alternative returns reason inconsistent
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>4705
- Alternative returns reason inconsistent ?The SAP error message "4705 Alternative returns reason inconsistent" typically occurs in the context of logistics and inventory management, particularly when dealing with returns processing in the SAP system. This error indicates that there is an inconsistency in the alternative return reason that has been specified for a return delivery or return order.
Cause:
- Inconsistent Return Reason: The return reason specified does not match the expected values or is not valid for the particular transaction.
- Configuration Issues: There may be configuration settings in the system that do not align with the return reason being used.
- Master Data Issues: The material master or customer master data may not be set up correctly to support the specified return reason.
- Missing Authorizations: The user may not have the necessary authorizations to process the return with the specified reason.
Solution:
- Check Return Reason: Verify that the return reason being used is valid and consistent with the configuration in the system. You can do this by checking the configuration settings in the SAP system (transaction code SPRO).
- Review Configuration: Go to the configuration settings for returns processing and ensure that the alternative return reasons are correctly defined and linked to the appropriate processes.
- Update Master Data: Ensure that the material and customer master data are correctly set up to support the return reason. This may involve checking the relevant fields in the material master (transaction code MM03) or customer master (transaction code XD03).
- User Authorizations: Check if the user has the necessary authorizations to perform the return transaction. This can be done by reviewing the user's roles and authorizations in the system.
- Consult Documentation: Refer to SAP documentation or help resources for specific details on the return reason configuration and any related settings.
Related Information:
By following these steps, you should be able to identify and resolve the cause of the "4705 Alternative returns reason inconsistent" error in SAP.
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