How To Fix >4701 - Item placed in clarification worklist

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 701

• Message text: Item placed in clarification worklist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4701 - Item placed in clarification worklist ?

  The SAP error message "4701 Item placed in clarification worklist" typically indicates that there is an issue with a specific item in a transaction that requires further review or clarification before it can be processed. This message is often encountered in the context of procurement, invoicing, or financial transactions.
  Causes:
  
  Missing Information: Required fields or information may be missing from the transaction.
  Data Inconsistencies: There may be inconsistencies between the purchase order, goods receipt, and invoice.
  Approval Workflow: The item may require approval from a designated authority before it can proceed.
  Price Variance: The price on the invoice may differ from the price on the purchase order beyond acceptable limits.
  Quantity Discrepancy: The quantity received may not match the quantity ordered.
  Blocked Invoice: The invoice may be blocked for payment due to various reasons, such as missing documentation or discrepancies.
  
  Solutions:
  
  Review the Worklist: Access the clarification worklist to identify the specific items that require attention. This can usually be done through transaction codes like ME23N (Display Purchase Order) or MIRO (Invoice Verification).
  Check Missing Information: Ensure that all required fields are filled out correctly. If any information is missing, provide the necessary details.
  Resolve Data Inconsistencies: Compare the purchase order, goods receipt, and invoice to identify any discrepancies. Make necessary adjustments to align the data.
  Approval Process: If the item is pending approval, follow up with the relevant approver to expedite the process.
  Adjust Pricing or Quantity: If there are price or quantity discrepancies, negotiate with the vendor or adjust the purchase order as needed.
  Consult Documentation: Review any related documentation or policies that may provide guidance on how to resolve the issue.
  Contact Support: If the issue persists and cannot be resolved internally, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), MIRO (Invoice Verification), and others that may help in reviewing and resolving the issue.
  SAP Notes: Check for any SAP Notes related to error message 4701 for specific patches or updates that may address known issues.
  User Roles: Ensure that you have the appropriate user roles and permissions to access and modify the necessary transactions.
  Training: Consider training sessions or resources on SAP procurement and invoice processing to better understand the workflows and common issues.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.