How To Fix >4575 - Alternative payment data exists at document level (document &1 item &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >4 - SAP File Transfer Protocol

  • Message number: 575

  • Message text: Alternative payment data exists at document level (document &1 item &2)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message >4575 - Alternative payment data exists at document level (document &1 item &2) ?

    The SAP error message 4575 ("Alternative payment data exists at document level (document &1 item &2)") typically occurs in the context of financial transactions, particularly when dealing with payment processing in SAP. This error indicates that there is alternative payment data associated with the specified document and item, which is causing a conflict or issue during processing.

    Cause:

    The error can arise due to several reasons:

    1. Alternative Payment Data: The document in question has alternative payment data (like a different payment method or bank details) that is conflicting with the current payment processing.
    2. Document Status: The document may be in a status that does not allow for the current payment processing to occur.
    3. Configuration Issues: There may be configuration settings in the payment processing that are not aligned with the document's payment data.
    4. Data Entry Errors: Incorrect or incomplete data entry when creating or modifying the document can lead to this error.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Document Details:

      • Review the document and item specified in the error message. Look for any alternative payment data that may be causing the conflict.
      • Ensure that the payment method and bank details are correctly set up.
    2. Review Payment Configuration:

      • Check the configuration settings for payment processing in SAP. Ensure that they align with the requirements of the document.
      • Verify that the payment method used is valid for the document type.
    3. Modify or Remove Alternative Payment Data:

      • If alternative payment data is not needed, consider removing or modifying it to align with the current payment processing requirements.
    4. Check Document Status:

      • Ensure that the document is in a status that allows for payment processing. If the document is blocked or in a status that prevents payment, you may need to change its status.
    5. Consult SAP Documentation:

      • Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
    6. Contact SAP Support:

      • If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Invoice), FB70 (Customer Invoice), or F110 (Automatic Payment Transactions) that may be involved in the process.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
    • User Roles and Authorizations: Ensure that the user attempting the payment has the necessary authorizations to process payments for the document in question.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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