How To Fix >4552 - Biller Direct: Authorization for card &1 &2 (error: &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 552

• Message text: Biller Direct: Authorization for card &1 &2 (error: &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >4552 - Biller Direct: Authorization for card &1 &2 (error: &3) ?

  The SAP error message "4552 Biller Direct: Authorization for card &1 &2 (error: &3)" typically relates to issues with payment authorization in the Biller Direct module of SAP. This error can occur when there is a problem with the credit card authorization process, which may be due to various reasons.
  Causes:
  
  Invalid Card Information: The card number or other details (like expiration date) may be incorrect or not recognized.
  Insufficient Funds: The cardholder may not have enough funds available for the transaction.
  Card Restrictions: The card may have restrictions that prevent it from being used for certain types of transactions.
  Network Issues: There may be connectivity issues between SAP and the payment gateway or processor.
  Configuration Issues: Incorrect configuration settings in the Biller Direct module or payment processing settings.
  Expired Card: The card may have expired, leading to authorization failure.
  Fraud Detection: The transaction may have been flagged by fraud detection systems.
  
  Solutions:
  
  Verify Card Details: Check the card number, expiration date, and CVV to ensure they are entered correctly.
  Check Funds: Confirm with the cardholder that there are sufficient funds available on the card.
  Review Card Restrictions: Ensure that the card can be used for the type of transaction being attempted.
  Network Connectivity: Check the network connection to ensure that SAP can communicate with the payment gateway.
  Configuration Review: Review the configuration settings in the Biller Direct module to ensure they are set up correctly.
  Contact Payment Processor: If the error persists, contact the payment processor for more detailed information regarding the error code provided in the message.
  Test with Different Card: If possible, try using a different card to see if the issue is specific to the original card.
  
  Related Information:
  
  Error Code Interpretation: The error code &3 in the message may provide specific details about the nature of the authorization failure. It is important to refer to the documentation or support resources for the payment processor to understand what this code means.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or patches related to Biller Direct and payment processing.
  User Permissions: Ensure that the user attempting the transaction has the necessary permissions to process payments.
  
  If the issue continues after trying the above solutions, it may be beneficial to engage with SAP support or your payment processor's technical support for further assistance.