How To Fix >4385 - Only manual creditworthiness entries can be reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 385

• Message text: Only manual creditworthiness entries can be reversed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4385 - Only manual creditworthiness entries can be reversed ?

  The SAP error message "4385: Only manual creditworthiness entries can be reversed" typically occurs in the context of credit management within the SAP system. This error indicates that the system is trying to reverse a creditworthiness entry that was not manually created, which is not allowed.
  Cause:
  
  Automatic Creditworthiness Entries: The error usually arises when the system attempts to reverse an automatic creditworthiness entry (e.g., one generated by a credit check or other automated processes) rather than a manual entry made by a user.
  System Configuration: The configuration settings in the credit management module may restrict the reversal of certain types of entries.
  Data Integrity: The system may be enforcing data integrity rules that prevent the reversal of entries that were not manually inputted.
  
  Solution:
  
  Manual Entry Verification: Check if the creditworthiness entry you are trying to reverse was indeed created manually. If it was not, you will need to handle it differently.
  Use Correct Transaction: Ensure you are using the correct transaction code or method to reverse the entry. If the entry was created automatically, you may need to follow a different process to adjust or correct the creditworthiness.
  Consult Documentation: Review SAP documentation or help files related to credit management to understand the specific processes for handling creditworthiness entries.
  System Configuration Review: If you have access, review the configuration settings in the credit management module to see if there are any restrictions or settings that need to be adjusted.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support or your internal SAP team for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for credit management, such as FD32 (Change Customer Credit Management) or FD33 (Display Customer Credit Management).
  User Roles and Permissions: Ensure that the user attempting the reversal has the necessary permissions to perform credit management tasks.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
  Training and Documentation: Consider training sessions or documentation for users involved in credit management to prevent similar issues in the future.
  
  By following these steps, you should be able to address the error message and understand the underlying issues related to creditworthiness entries in SAP.