How To Fix >4365 - Alternative partner &1 with address added from account &2; check address

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 365

• Message text: Alternative partner &1 with address added from account &2; check address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >4365 - Alternative partner &1 with address added from account &2; check address ?

  The SAP error message 4365 indicates that there is an issue with the alternative partner address associated with a specific account. This error typically arises in the context of partner functions in sales and distribution (SD) or other modules where partner data is relevant.
  Cause:
  The error message occurs when:
  
  An alternative partner (e.g., a customer or vendor) has been assigned to a transaction, but the address details for that partner are either incomplete, incorrect, or not properly maintained in the system.
  The system is unable to find a valid address for the specified alternative partner based on the account number provided.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Partner Function Configuration:
  
  Go to the relevant transaction (e.g., sales order, delivery) and check the partner functions assigned to the document.
  Ensure that the alternative partner is correctly assigned and that the partner function is valid.
  
  
  
  Verify Address Data:
  
  Navigate to the master data of the account (customer or vendor) associated with the alternative partner.
  Check the address details for completeness and correctness. Ensure that all required fields (such as street, city, postal code, country) are filled in.
  
  
  
  Maintain Address:
  
  If the address is missing or incorrect, update the address information in the master data.
  You can do this through the transaction codes:
  
  For customers: XD02 (Change Customer) or VD02 (Change Customer in Sales Area)
  For vendors: XK02 (Change Vendor)
  
  
  
  
  
  Check for Data Consistency:
  
  Ensure that there are no inconsistencies in the data. Sometimes, data might be inconsistent due to previous changes or updates.
  
  
  
  Test the Changes:
  
  After making the necessary changes, try to execute the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD02, VD02 for customer master data.
  XK02 for vendor master data.
  
  
  
  Partner Functions:
  
  Understand the different partner functions (e.g., sold-to party, ship-to party, payer) and their roles in the transaction.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes or documentation that might provide additional insights or solutions related to this error message.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary authorizations to view and edit partner data in the system.
  
  
  
  By following these steps, you should be able to identify and resolve the issue causing the SAP error message 4365. If the problem persists, consider reaching out to your SAP support team for further assistance.