How To Fix >4320 - Different tax amount in G/L and business partner items


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >4 - SAP File Transfer Protocol

  • Message number: 320

  • Message text: Different tax amount in G/L and business partner items

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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  • What is the cause and solution for SAP error message >4320 - Different tax amount in G/L and business partner items ?

    The SAP error message "4320 Different tax amount in G/L and business partner items" typically occurs during the posting of a financial transaction when there is a discrepancy between the tax amounts recorded in the General Ledger (G/L) and those recorded in the business partner items (such as customer or vendor accounts). This can happen in various scenarios, such as invoice postings, payment processing, or during the clearing of accounts.

    Causes:

    1. Tax Rate Changes: If the tax rate has changed after the invoice was created but before the payment was processed, this can lead to discrepancies.
    2. Manual Adjustments: Manual adjustments to tax amounts in either the G/L or the business partner items can cause mismatches.
    3. Incorrect Configuration: Incorrect configuration of tax codes or tax calculation settings in the system can lead to inconsistencies.
    4. Currency Differences: If transactions involve multiple currencies, conversion rates may lead to differences in tax amounts.
    5. Posting Errors: Errors during the posting process, such as incorrect entries or missing information, can also result in this error.

    Solutions:

    1. Review Transactions: Check the specific transaction that triggered the error. Compare the tax amounts in the G/L account and the business partner items to identify discrepancies.
    2. Adjust Tax Amounts: If a manual adjustment is necessary, ensure that the tax amounts in both the G/L and business partner items match. This may involve adjusting the invoice or payment.
    3. Check Tax Configuration: Review the tax configuration settings in SAP to ensure that they are set up correctly. This includes checking tax codes, tax rates, and any relevant settings in the financial accounting module.
    4. Repost Transactions: If the error is due to a posting error, consider reversing the incorrect transaction and reposting it with the correct tax amounts.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling tax discrepancies.
    6. Use Transaction Codes: Utilize transaction codes like FB03 (Display Document) to view the details of the documents involved and identify where the mismatch occurs.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on tax configuration and handling discrepancies.
    • User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
    • Testing: If changes are made to tax configurations or processes, conduct thorough testing in a development or quality assurance environment before applying changes to the production system.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.

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