How To Fix 3X036 - Error reading Entitlement details. Plan & cannot be processed.

3X036 - Overview

• Message type: E = Error

• Message class: 3X - Claim Processing

• Message number: 036

• Message text: Error reading Entitlement details. Plan & cannot be processed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3X036 - Error reading Entitlement details. Plan & cannot be processed. ?

  The SAP error message 3X036: Error reading Entitlement details. Plan & cannot be processed. typically occurs in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) when there is an issue with retrieving entitlement details for a specific plan. This can happen due to various reasons, including configuration issues, data inconsistencies, or system errors.
  Causes:
  
  Missing or Incomplete Data: The entitlement details for the specified plan may not be fully defined or may be missing in the system.
  
  Configuration Issues: There may be misconfigurations in the charging or invoicing plans that prevent the system from accessing the necessary entitlement data.
  Database Issues: There could be issues with the database that prevent the retrieval of entitlement details.
  Authorization Issues: The user or process attempting to access the entitlement details may not have the necessary permissions.
  System Errors: Temporary system errors or inconsistencies in the application can also lead to this error.
  
  Solutions:
  
  Check Data