How To Fix 3W739 - Directive percentages and amounts override an entry in 'Directive Deemed'

SAP Error Message - Details

• Message type: E = Error

• Message class: 3W - HR: Message Class South Africa

• Message number: 739

• Message text: Directive percentages and amounts override an entry in 'Directive Deemed'

Self-Explanatory Message

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• What is the cause and solution for SAP error message 3W739 - Directive percentages and amounts override an entry in 'Directive Deemed' ?

  The SAP error message 3W739, which states "Directive percentages and amounts override an entry in 'Directive Deemed'," typically occurs in the context of SAP's payroll or personnel administration modules. This error indicates that there is a conflict between the directive percentages and amounts that have been entered and the existing entries in the "Directive Deemed" field.
  Cause:
  
  
  Data Entry Conflict: The error arises when the system detects that the percentages or amounts specified in a directive are conflicting with the existing entries in the "Directive Deemed" field. This can happen if:
  
  The directive percentages or amounts are not aligned with the rules or configurations set in the system.
  There are multiple directives that are trying to apply to the same employee or payroll period, leading to conflicts.
  
  
  
  Configuration Issues: There may be issues in the configuration of the payroll or directive settings that do not allow for the specified percentages or amounts to be applied.
  
  
  Incorrect Directive Setup: The directive may not be set up correctly in the system, leading to inconsistencies.
  
  
  Solution:
  
  
  Review Directive Entries: Check the entries in the "Directive Deemed" field and ensure that they are consistent with the percentages and amounts you are trying to apply. Make necessary adjustments to either the directive or the existing entries.
  
  
  Adjust Percentages/Amounts: If the directive percentages or amounts are incorrect, modify them to align with the existing entries in the "Directive Deemed" field.
  
  
  Consult Configuration: Review the configuration settings for directives in the SAP system. Ensure that the rules governing the directives are correctly set up and that there are no conflicting entries.
  
  
  Check for Multiple Directives: If there are multiple directives affecting the same employee, ensure that they do not conflict with each other. You may need to prioritize or consolidate directives.
  
  
  Testing: After making changes, test the payroll run or the relevant process again to ensure that the error does not reoccur.
  
  
  Documentation and Support: If the issue persists, consult SAP documentation or reach out to SAP support for further assistance. They may provide insights specific to your configuration or version of SAP.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on how to resolve it.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed.
  Training and Documentation: Ensure that users involved in data entry and payroll processing are adequately trained on how to enter directives correctly to avoid such conflicts.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.