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Message type: E = Error
Message class: 3R - HR-PAY: Messages for evaluation programs (international)
Message number: 421
Message text: The reference/comparison values have been set to &1 &2
Error message extract from SAP system. Copyright SAP SE.
3R421
- The reference/comparison values have been set to &1 &2 ?The SAP error message 3R421 indicates that the reference or comparison values for a certain operation or transaction have been set to specific values (denoted by &1 and &2). This error typically arises in the context of financial transactions, particularly in controlling (CO) or financial accounting (FI) modules, where certain values must be compared or referenced against predefined criteria.
Cause:
The error can occur due to several reasons, including:
- Incorrect Configuration: The reference values may not be correctly configured in the system, leading to discrepancies when the system attempts to process a transaction.
- Data Entry Errors: Users may have entered incorrect or invalid values in the relevant fields, causing the system to trigger this error.
- Missing Master Data: Required master data (like cost centers, profit centers, or internal orders) may be missing or incorrectly set up.
- Business Logic Violations: The transaction may violate certain business rules or logic defined in the system, leading to the error.
Solution:
To resolve the error, you can take the following steps:
- Check Configuration: Review the configuration settings related to the transaction or operation that triggered the error. Ensure that the reference values are correctly defined.
- Validate Input Data: Verify the data entered in the transaction. Ensure that all required fields are filled out correctly and that the values are valid.
- Review Master Data: Check if the necessary master data is available and correctly set up. If any master data is missing, create or update it as needed.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
- Debugging: If you have access to technical resources, consider debugging the transaction to identify the exact point of failure and the values being compared.
- Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.
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