How To Fix 3P317 - No record exists for mother in Family/Related Person infotype.

SAP Error Message - Details

• Message type: E = Error

• Message class: 3P -

• Message number: 317

• Message text: No record exists for mother in Family/Related Person infotype.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3P317 - No record exists for mother in Family/Related Person infotype. ?

  The SAP error message 3P317 ("No record exists for mother in Family/Related Person infotype") typically occurs in the context of personnel administration when the system is trying to access or process family-related data for an employee, specifically when it is looking for a record of the employee's mother in the Family/Related Person infotype (IT 0021).
  Cause:
  
  Missing Data: The most common cause of this error is that there is no entry for the employee's mother in the Family/Related Person infotype (IT 0021). This could happen if the employee has not entered their mother's details or if the data was deleted or not maintained properly.
  Incorrect Configuration: There may be issues with the configuration of the infotype or the way the system is set up to handle family relationships.
  Data Inconsistency: There could be inconsistencies in the data, such as incorrect relationship types or missing mandatory fields.
  
  Solution:
  
  
  Check Infotype 0021: 
  
  Go to the employee's master data (transaction code PA30).
  Select the Family/Related Person infotype (IT 0021).
  Check if there is an entry for the mother. If not, you will need to create a new entry.
  If there is an entry, ensure that the relationship type is correctly set to "Mother" and that all required fields are filled out.
  
  
  
  Create or Update Record:
  
  If the record does not exist, create a new entry for the mother by clicking on "Create" and filling in the necessary details (name, date of birth, relationship type, etc.).
  If the record exists but is incorrect, update it with the correct information.
  
  
  
  Check Configuration:
  
  If you have access to configuration settings, check the settings for infotype 0021 to ensure that it is set up correctly to handle family relationships.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or help resources for any specific requirements or configurations related to the Family/Related Person infotype.
  
  
  
  Contact Support: 
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP HR expert for further assistance.
  
  
  
  Related Information:
  
  Infotype 0021: This infotype is used to maintain family and related person data in SAP HR. It includes details about family members, their relationship to the employee, and other relevant information.
  Transaction Codes: 
  
  PA30: To maintain HR master data.
  PA20: To display HR master data.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance related to this error message.
  
  By following these steps, you should be able to resolve the error message 3P317 and ensure that the employee's family-related data is correctly maintained in the system.