How To Fix 3O464 - Personnel number &1 has been excluded for zero income.

SAP Error Message - Details

• Message type: E = Error

• Message class: 3O - HR: Messages for Taiwan

• Message number: 464

• Message text: Personnel number &1 has been excluded for zero income.

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3O464 - Personnel number &1 has been excluded for zero income. ?

  The SAP error message 3O464 indicates that a specific personnel number has been excluded from payroll processing due to having zero income. This typically occurs in the context of payroll calculations where the system identifies that the employee does not have any earnings for the payroll period being processed.
  Cause:
  
  
  Zero Income: The primary reason for this error is that the employee associated with the personnel number has no income recorded for the payroll period. This could be due to various reasons such as:
  
  The employee was on leave without pay.
  The employee did not work during the payroll period.
  There are no wage types assigned for the period.
  The employee is newly hired and has not yet been processed for payroll.
  
  
  
  Configuration Issues: There may be configuration settings in the payroll schema or wage type settings that lead to the exclusion of employees with zero income.
  
  
  Solution:
  
  
  Check Employee Status: Verify the employment status of the employee. If they are on leave or have not worked, confirm that this is expected.
  
  
  Review Payroll Data: Check the payroll data for the employee to ensure that there are wage types assigned for the period. If the employee should have income, ensure that the relevant wage types are correctly configured and assigned.
  
  
  Adjust Payroll Configuration: If the exclusion is not intended, review the payroll schema and configuration settings to ensure that employees with zero income are not automatically excluded from payroll processing.
  
  
  Run Payroll Simulation: If applicable, run a payroll simulation to see if the employee's data is processed correctly and to identify any issues.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's payroll processing guidelines for specific instructions related to handling zero income cases.
  
  
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  Payroll Processing Guidelines: Review your organization's payroll processing guidelines to ensure compliance with internal policies.
  Training: Ensure that payroll personnel are trained on handling cases of zero income and the implications for payroll processing.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.