How To Fix 3O457 - EE rejected: Neither passport number nor alien residence number existing.

SAP Error Message - Details

• Message type: E = Error

• Message class: 3O - HR: Messages for Taiwan

• Message number: 457

• Message text: EE rejected: Neither passport number nor alien residence number existing.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3O457 - EE rejected: Neither passport number nor alien residence number existing. ?

  The SAP error message "3O457 EE rejected: Neither passport number nor alien residence number existing" typically occurs in the context of employee data management, particularly when dealing with employee records that require identification numbers for foreign employees. This error indicates that the system is unable to process the employee's data because it lacks the necessary identification information.
  Cause:
  
  Missing Identification Numbers: The employee record does not contain a passport number or an alien residence number, which are required for processing.
  Incorrect Data Entry: The identification numbers may have been entered incorrectly or not at all.
  Data Migration Issues: If data was migrated from another system, there may have been issues in transferring the identification numbers.
  Configuration Issues: The system may not be configured correctly to handle the identification requirements for foreign employees.
  
  Solution:
  
  
  Check Employee Data: Verify the employee's record in the SAP system to ensure that either a passport number or an alien residence number is entered.
  
  Navigate to the employee's master data (Transaction code PA30).
  Check the relevant infotypes (e.g., Infotype 0002 for personal data).
  
  
  
  Enter Missing Information: If the identification numbers are missing, enter the correct passport number or alien residence number.
  
  Ensure that the format of the numbers is correct and complies with any specific requirements set by your organization or local regulations.
  
  
  
  Validate Data Entry: After entering the information, validate the data to ensure that it is saved correctly and that there are no additional errors.
  
  
  Consult with HR or Compliance: If you are unsure about the required identification numbers or how to obtain them, consult with your HR department or compliance officer.
  
  
  System Configuration: If the issue persists, it may be necessary to check the system configuration related to employee data management. This may involve working with your SAP Basis or technical team to ensure that the system is set up to handle the necessary identification requirements.
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files related to employee master data management for more details on required fields and data entry guidelines.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Training: Ensure that users responsible for entering employee data are trained on the importance of capturing identification numbers and the implications of missing data.
  
  By following these steps, you should be able to resolve the error and ensure that employee records are complete and compliant with necessary regulations.