How To Fix 3O444 - EE rejected: Employee &1 not eligible for pension


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 3O - HR: Messages for Taiwan

  • Message number: 444

  • Message text: EE rejected: Employee &1 not eligible for pension

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 3O444 - EE rejected: Employee &1 not eligible for pension ?

    The SAP error message "3O444 EE rejected: Employee &1 not eligible for pension" typically indicates that the employee identified by the placeholder "&1" does not meet the eligibility criteria for pension benefits within the SAP system. This error can arise in various contexts, such as during payroll processing, benefits enrollment, or when generating pension-related reports.

    Causes:

    1. Ineligibility Criteria: The employee may not meet the specific criteria set for pension eligibility, which could include factors such as age, length of service, or employment status.
    2. Incorrect Data: There may be incorrect or missing data in the employee's master record (e.g., date of birth, hire date, or employment status).
    3. Configuration Issues: The pension plan configuration in the SAP system may not be set up correctly, leading to incorrect eligibility checks.
    4. Collective Agreements: The employee's eligibility may be governed by collective agreements or company policies that are not being met.

    Solutions:

    1. Check Employee Data: Review the employee's master data in the SAP system to ensure that all relevant information is accurate and complete. Pay particular attention to:

      • Date of birth
      • Hire date
      • Employment status (active, inactive, etc.)
      • Length of service
    2. Review Eligibility Criteria: Verify the eligibility criteria for the pension plan in question. This may involve checking the configuration settings in the SAP system or consulting with HR or benefits administrators.

    3. Configuration Review: If you have access, review the configuration settings for the pension plan in the SAP system. Ensure that the eligibility rules are correctly defined and that they align with company policies and legal requirements.

    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and its resolution. This may include checking SAP Notes or Knowledge Base Articles related to pension eligibility.

    5. Engage HR/Benefits Team: If the issue persists, consult with your HR or benefits team for further assistance. They may have insights into specific policies or agreements that affect pension eligibility.

    6. Testing: If changes are made to the employee's data or the configuration, conduct tests to ensure that the error is resolved and that the employee is now recognized as eligible for the pension.

    Related Information:

    • SAP Modules: This error is typically encountered in modules related to Human Capital Management (HCM), particularly in Payroll and Benefits Administration.
    • Transaction Codes: You may need to use specific transaction codes (e.g., PA20 for displaying employee data, PA30 for maintaining employee data) to investigate the employee's records.
    • SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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