How To Fix 3O261 - Employee has Insurance ID type &1 conflicted with nationality &2 in IT2.

SAP Error Message - Details

• Message type: E = Error

• Message class: 3O - HR: Messages for Taiwan

• Message number: 261

• Message text: Employee has Insurance ID type &1 conflicted with nationality &2 in IT2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3O261 - Employee has Insurance ID type &1 conflicted with nationality &2 in IT2. ?

  The SAP error message 3O261 indicates that there is a conflict between the Insurance ID type and the nationality of an employee in the Infotype 2 (IT2) record. This typically occurs in the context of employee master data management, particularly when dealing with social insurance and nationality information.
  Cause:
  The error arises when the Insurance ID type assigned to the employee does not match the expected values based on the employee's nationality. For example, certain nationalities may have specific requirements for insurance ID types, and if the data does not align, SAP will trigger this error.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Employee Data:
  
  Go to the employee's master data in SAP (Transaction code PA30).
  Review the Infotype 2 (IT2) entries for the employee in question.
  
  
  
  Verify Nationality:
  
  Ensure that the nationality of the employee is correctly entered in the system. This can be found in Infotype 2 (IT2) or Infotype 0002 (Personal Data).
  
  
  
  Check Insurance ID Type:
  
  Review the Insurance ID type assigned to the employee. Make sure it is appropriate for the employee's nationality. You can find this in the same Infotype 2 (IT2).
  
  
  
  Consult Configuration:
  
  If you have access to the configuration settings, check the mapping of Insurance ID types to nationalities in the system. This is usually found in the customizing settings under the relevant country-specific settings for social insurance.
  
  
  
  Correct the Data:
  
  If you find discrepancies, correct the Insurance ID type or the nationality as needed. Make sure that the changes comply with local regulations and company policies.
  
  
  
  Save Changes:
  
  After making the necessary corrections, save the changes and check if the error persists.
  
  
  
  Related Information:
  
  Infotype 2 (IT2): This infotype contains personal data related to the employee, including nationality and insurance information.
  Insurance ID Types: Different countries have specific types of insurance IDs that are required for employees based on their nationality and employment status.
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message, as there may be known issues or additional guidance provided by SAP.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP HR module support team or a functional consultant who specializes in SAP HR to further investigate the issue.