How To Fix 3L378 - The discount percentage is incorrect

3L378 - Overview

• Message type: E = Error

• Message class: 3L - HR: Messages for Mexico

• Message number: 378

• Message text: The discount percentage is incorrect

What causes this issue?

The discount percentage is not correct.
In accordance with resolutions taken by INFONAVIT Administrative
Council
on 14 October, 1997, credits acquired before 01/30/1998 must have a
discount percentage of 20%, 25% or 30%.

System Response

The system interrupts program execution.

How to fix this error?

Change the discount percentage to the permitted values.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3L378 - The discount percentage is incorrect ?

  The SAP error message 3L378, which states "The discount percentage is incorrect," typically occurs in the context of sales and distribution (SD) when there is an issue with the discount percentage applied to a sales document, such as a sales order or a quotation. Here are the potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Discount Percentage: The discount percentage entered may be outside the acceptable range defined in the system (e.g., negative values or values exceeding a predefined maximum).
  
  Configuration Issues: The pricing procedure may not be correctly configured to handle discounts, or the condition records for discounts may be missing or incorrect.
  Master Data Issues: Customer master data or material master data may have incorrect settings that affect discount calculations.
  Condition Records: Missing or incorrect condition records for discounts in the pricing procedure can lead to this error.
  Currency Issues: If the discount is being calculated in a different currency than