How To Fix 3L245 - No information found in tax base

SAP Error Message - Details

• Message type: E = Error

• Message class: 3L - HR: Messages for Mexico

• Message number: 245

• Message text: No information found in tax base

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3L245 - No information found in tax base ?

  The SAP error message 3L245: No information found in tax base typically occurs in the context of tax determination or tax calculation processes within the SAP system. This error indicates that the system could not find the necessary tax information for a specific transaction or document.
  Causes:
  
  Missing Tax Configuration: The tax codes or tax rates may not be properly configured in the system for the relevant country or region.
  Incorrect Master Data: The master data (such as customer or vendor records) may not have the necessary tax information set up.
  Missing Tax Jurisdiction: If the transaction involves a specific tax jurisdiction, it may not be defined in the system.
  Document Type Issues: The document type being used may not be linked to the appropriate tax settings.
  Transaction Type: The transaction type may not be set up to handle tax calculations correctly.
  
  Solutions:
  
  
  Check Tax Configuration:
  
  Go to the transaction code OBYZ (for tax codes) or OB40 (for tax determination) and ensure that the tax codes and rates are correctly defined for the relevant country.
  Verify that the tax jurisdiction is set up correctly if applicable.
  
  
  
  Review Master Data:
  
  Check the customer or vendor master records to ensure that the tax classification is correctly maintained.
  Ensure that the relevant tax information is filled in the master data.
  
  
  
  Validate Document Type:
  
  Ensure that the document type being used is configured to allow tax determination. You can check this in the configuration settings for the document type.
  
  
  
  Test with Different Transactions:
  
  Try creating a similar transaction with a different document type or customer/vendor to see if the issue persists.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant notes or updates that may address this specific error message.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the tax determination process to identify where the failure occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBYZ, OB40, VK11 (for maintaining condition records), and FTXP (for tax codes).
  SAP Documentation: Review SAP documentation related to tax configuration and determination for your specific version of SAP.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP tax configuration.