How To Fix 3I027 - Unexpected income category in Soc.Sec.processing. Contact SAP admin.

SAP Error Message - Details

• Message type: E = Error

• Message class: 3I - HR-PT: Messages for Portugal

• Message number: 027

• Message text: Unexpected income category in Soc.Sec.processing. Contact SAP admin.

What causes this issue?

When trying to show the levels of employee's Soc Sec basis amount,
it was detected that this kind of input doesn't apply to the
employee's income category.
There must be a problem in the system configuration.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact the administrator of the SAP system. Check function group RPP2
(include LRPP2F01 - form "fill_help_levels").

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3I027 - Unexpected income category in Soc.Sec.processing. Contact SAP admin. ?

  The SAP error message 3I027 ("Unexpected income category in Soc.Sec.processing. Contact SAP admin.") typically occurs in the context of social security processing within the SAP system, particularly in modules related to payroll or benefits administration. This error indicates that there is an unexpected or invalid income category being processed, which the system does not recognize or cannot handle.
  Causes:
  
  Incorrect Configuration: The income category may not be properly configured in the system. This could be due to missing entries in the relevant tables or incorrect settings in the payroll schema.
  Data Entry Errors: There may be errors in the employee master data or payroll data, such as incorrect income category codes.
  Updates or Changes: Recent updates or changes to the system or payroll configuration may have introduced inconsistencies or deprecated certain income categories.
  Customizations: If there are custom developments or modifications in the payroll processing logic, they may not align with the standard SAP processing rules.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for income categories in the SAP system. Ensure that all necessary income categories are defined and correctly mapped in the payroll schema.
  Validate Employee Data: Check the employee master data for any inconsistencies or incorrect entries related to income categories. Ensure that the income category assigned to the employee is valid and recognized by the system.
  Review Payroll Schema: If you have access, review the payroll schema to ensure that it is correctly set up to handle the income categories being processed. Look for any recent changes that might have affected the processing logic.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that might address this specific error message. There may be patches or updates that resolve known issues.
  Contact SAP Support: If the issue persists after checking the above, it may be necessary to contact SAP support or your internal SAP administrator for further assistance. They can provide more detailed analysis and troubleshooting based on your specific system configuration.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA30 (Maintain HR Master Data) or PE51 (Maintain Payroll Schema) to investigate and correct the data.
  Documentation: Refer to SAP documentation related to payroll processing and social security to understand the expected configurations and data structures.
  Testing: After making any changes, perform thorough testing to ensure that the issue is resolved and that payroll processing works as expected.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 3I027 in your SAP system.