How To Fix 3I027 - Unexpected income category in Soc.Sec.processing. Contact SAP admin.

3I027 - Overview

• Message type: E = Error

• Message class: 3I - HR-PT: Messages for Portugal

• Message number: 027

• Message text: Unexpected income category in Soc.Sec.processing. Contact SAP admin.

What causes this issue?

When trying to show the levels of employee's Soc Sec basis amount,
it was detected that this kind of input doesn't apply to the
employee's income category.
There must be a problem in the system configuration.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact the administrator of the SAP system. Check function group RPP2
(include LRPP2F01 - form "fill_help_levels").

Error message extract from SAP system. Copyright SAP SE.

3I027 - Details

• The SAP error message 3I027 ("Unexpected income category in Soc.Sec.processing. Contact SAP admin.") typically occurs in the context of social security processing within the SAP system, particularly in modules related to payroll or benefits administration. This error indicates that there is an unexpected or invalid income category being processed, which the system does not recognize or cannot handle.
  Causes:
  
  Incorrect Configuration: The income category may not be properly configured in the system. This could be due to missing entries in the relevant tables or incorrect settings in the payroll schema.
  Data Entry Errors: There may be errors in the employee master data or payroll data, such as incorrect income category codes.
  Updates or Changes: Recent updates or changes to the system or payroll configuration may have introduced inconsistencies or deprecated certain income categories.
  Customizations: If there are custom developments or modifications in the payroll processing logic, they may not align with the standard SAP processing